Guarantee Information

Please Note Belts altered by customer will void any warranty.  If an extra hole is needed, NoNickel.com will do so at no charge.  The customer would be responsible for shipping only.  Hole size and location greatly impact buckle durability, please leave this to the NoNickel belt gurus! 

 Signature Series Titanium Products Lifetime Guarantee
 
Our Signature Series titanium products are guaranteed for life! NoNickel.com guarantees these products will not break or fail in any manner for as long as you own the product.  

Only Signature Series products are covered by the lifetime guarantee, see the following sections for guarantee information on all our other products. 

At the discretion of the company, NoNickel.com will repair or replace a faulty Signature Series product at no cost to you.

To initiate a claim, contact Sales@NoNickel.com (or just click the Contact button on the right!) to share your product concerns. Pictures of the product will be helpful.

Signature Series products are Certified Nickel Free™ and come with the unconditional guarantee to never test positive for nickel. Please contact us should you ever have a concern with a nickel allergic reaction. We stand behind our products for life.
 

Standard Guarantee for Certified Nickel Free™ Products


Every Certified Nickel Free product we sell comes with the unconditional lifetime guarantee to never test positive for nickel.  Please contact us should you ever have a concern with a nickel allergic reaction; we stand behind our products for life.

Standard Guarantee for Certified Nickel Safe™ Products

 Our Certified Nickel Safe products have been tested in house and deemed safe for the great majority of our nickel allergic customers.  In rare instances, a person who may be exquisitely sensitive to nickel may not tolerate a Certified Nickel Safe product.  On those occasions, please contact us at Sales@NoNickel.com to arrange a replacement or a refund.  
Should a stainless steel buckle cause a nickel allergy reaction, we can either replace that buckle with a zinc buckle at no cost or with a titanium buckle at an additional cost.  These products are guaranteed to never cause a nickel reaction, so we will work to find the best solution for you.      
                                                                                                                                                                                          

  Products With a One Year Guarantee

 Excluding the Signature Series products (see first section under guarantee information) and the split grain/manmade leather (see last section), our guarantee for breakage or defects is one year. Should one of these products break or have structural defects during that one year period, it will be repaired or replaced at the discretion of NoNickel.com, at no additional cost to you.

Big and Tall Sizes:  The handcrafted genuine leather Big and Tall Belts are custom made. There is an additional charge for these extra large sizes that is not refundable if the belt is returned or exchanged.

Products With a Six Month Guarantee

Belts made from man made leather (polyurethane) or split grain/man made leather are sold with a six-month guarantee. Should one of these belts break or have structural defects during that six month period, the belt will be repaired or replaced at the discretion of NoNickel.com, at no additional cost to you.

To gain a better understanding of the type of leather best suited for your needs, take a look at our Types of Leather Page.

If you are interested in viewing belts made only with a particular leather, you may use the search drop down boxes on the Nickel Free Belt Collection Page. Under All Materials, select the grade of leather that interests you and only those products will be shown.

PLEASE NOTE:  Belts altered by customer will void any warranty.  If an extra hole is needed, NoNickel.com will do so at no charge.  The customer would be responsible for shipping only.  Hole size and location greatly impact buckle durability, please leave this to the NoNickel belt gurus! 
Copyright © 2003-2017 Athena Allergy Inc. All rights reserved
How to Measure Your Belt Size

Most of our belts are sized from the Buckle Fold to the Middle Hole. A 36” belt will have a center hole at 36” and two holes on either side of the center spaced 1” apart each. A 36” belt can be worn as small as 34” and as big as 38”.

There are several options to determine your ideal belt size.

The ideal way is to measure your waist through your belt loops. This measurement is the size of belt you should purchase (i.e. if you have a 34” measurement, order a 34” belt).

An alternative option is to measure your old belt from the  Buckle Fold to the Hole you use. If your belt measures 38” from buckle fold to the hole you use most; then order a 38” belt. This will give you a belt with 2 holes either side of the hole you use most.

If you still have questions, please call us!  704-947-1917

 

 Copyright © 2003-2017 Athena Allergy Inc. All rights reserved